If you are still unable to determine the problem, or if the error message is not present in the documentation, contact the Cisco Technical Support escalation center. In order to better understand a specific system message, refer to Messages and Recovery Procedures (Catalyst 6500/6000 Cisco IOS system software). Or, use other monitoring stations periodically, such as CiscoWorks and HP OpenView. In order to monitor the logged messages, issue the show logging command. For further configuration information, refer to the Step-by-Step Instructions to Configure IOS Devices section of the document Resource Manager Essentials and Syslog Analysis: How-To. For an overview of the system error messages, refer to System Messages Overview.Įnable the appropriate level of logging, and configure the switch to log the messages to a syslog server. Some of the messages are for informational purposes only and do not indicate an error condition.
The system messages are printed on the console if console logging is enabled, or in the syslog if syslog is enabled. Troubleshoot Error Messages in the Syslog or Console Refer to Cisco Technical Tips Conventions for more information on document conventions.
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This document is not restricted to specific software and hardware versions. There are no specific requirements for this document. Troubleshooting Hardware and Related Issues on the MSFC and MSFC2
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Troubleshooting Catalyst 6500/6000 Series Switches Running CatOS on the Supervisor Engine and Cisco IOS on the MSFC
Refer to these documents in order to troubleshoot a system that runs Catalyst OS (CatOS) on the Supervisor Engine and Cisco IOS Software on the MSFC: Refer to the Naming Convention for CatOS and Cisco IOS Software Images section of the document System Software Conversion from CatOS to Cisco IOS for Catalyst 6500/6000 Switches in order to understand the naming convention of software images. This document is applicable to Supervisor Engine 1-, 2-, or 720-based Catalyst 6500/6000 switches. This document assumes that you have a problem symptom and that you want to get additional information about it or want to resolve it. Cisco IOS Software refers to the single bundled Cisco IOS image for both the Supervisor Engine and Multilayer Switch Feature Card (MSFC) module. This document describes troubleshooting hardware and related common issues on Catalyst 6500/6000 switches that run Cisco IOS ® system software.
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